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Privacy Policy

At International Advanced Surgery Barcelona S.L (hereinafter, Quenet Torrent Institute), we are committed to protecting the personal data of our users and clients. This Privacy Policy describes how we collect, use and protect your information in accordance with applicable data protection regulations.

1. Identity of the data controller

  • Company name: International Advanced Surgery Barcelona S.L
  • Trading name: Quenet Torrent Institute
  • Tax ID: B65924821
  • Registered address: C/ Balmes nº 268, 3rd floor, 08006 Barcelona
  • Contact email: consultas@quenet-torrent.com

2. Purpose of data processing

The personal data you provide will be processed for the following purposes:

  • Managing enquiries submitted through our contact forms, email or any other means of communication.
  • Providing information about our medical and surgical services.
  • Managing the contractual, administrative and billing relationship with patients and suppliers.
  • Complying with our legal obligations.

3. Legal basis for processing

The legal basis for processing your personal data is:

  • The user's consent, given when contacting us or by accepting this Privacy Policy.
  • The performance of a contract or the application of pre-contractual measures.
  • Compliance with applicable legal obligations.

4. Data retention

Personal data will be retained only for as long as necessary to fulfil the purpose for which it was collected and for as long as legal liability may arise from such processing.

5. Disclosure of data to third parties

Personal data will not be transferred to third parties unless required by law or when necessary for the provision of contracted services (e.g. healthcare providers, insurance companies or administrative services).

6. User rights

Users may exercise the following rights at any time:

  • Right of access: to know what data we process about you.
  • Right of rectification: to request the correction of inaccurate or incomplete data.
  • Right of erasure: to request the deletion of your data when it is no longer necessary for the purposes collected.
  • Right to restriction of processing: to request that the use of your data be restricted in certain cases.
  • Right to object: to object to the processing of your data for personal reasons.
  • Right to data portability: to receive your data in a structured, commonly used format for transmission to another controller.

To exercise these rights, please send a written request, together with a copy of your identity document, to: consultas@quenet-torrent.com or to our postal address.

7. Security measures

At Quenet Torrent Institute we have implemented the necessary technical and organisational measures to ensure the security of personal data and to prevent its alteration, loss, unauthorised processing or access.

8. Changes to this privacy policy

We reserve the right to modify this Privacy Policy at any time to adapt it to legislative developments or changes in our activities. Any changes will be published on this website.

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